Goal
A travel website wanted to simplify and automate business travel operations. They needed a solution to streamline booking, scheduling, and managing company trips.
Challenge
The client struggled with handling multiple processes separately—bookings, approvals, expenses, and scheduling—which made organizing trips inefficient and time-consuming.
Outcome
- Corporate travel booking time reduced by 65% through centralized itinerary management and approval workflows
- Travel expense reconciliation time cut from 5 days to same-day via automated receipt capture
- Policy compliance rate for bookings increased to 96% – up from 71% with the prior manual process
- Average cost per business trip reduced by 18% through integrated spend analytics
- Finance team reporting workload cut by 70% with automated per-trip cost breakdowns
Services & Tech Stack
Design & Prototyping
Figma
Backend
Development
Backend Development
.NET
ASP.NET
Rust
Frontend Development
JavaScript
Vue.js
Mobile Development
IOS
Android
Flutter
Databases
MS SQL
Cloud Services
MS Azure
Client & Product
Business Travel Management Platform A corporate booking service for flights, hotels, and rental cars – available anytime on web and mobile. The platform simplifies business travel with a clean, intuitive app, secure access, and integrations with global distribution systems (Amadeus, Galileo, Worldspan, Pegasys) plus low-cost carriers and client rates. It streamlines trip planning, boosts productivity, and makes travel easier for employees and arrangers.
Key Challenges Solved
Integration & Scalability: Connecting with multiple GDSs, low-cost carriers, and expense tools while ensuring real-time sync and smooth scalability during peak seasons.
User Adoption & Support: Driving employee adoption of new tools and providing 24/7 customer support to assist with emergencies, cancellations, and itinerary changes.
Security & Compliance: Safeguarding sensitive travel and financial data, staying compliant with privacy laws, and protecting against cyber threats..
Lack of a Modern Digital Banking Platform: Without a modern digital solution, customer engagement is limited, real-time transactions are restricted, and new features can’t be introduced effectively.
Customization & Globalization: Balancing diverse company policies with a standardized process while adapting to regional regulations, languages, and currencies.
Operations & Vendor Management: Ensuring reliability and uptime, while maintaining strong relationships with airlines, hotels, and rental car providers to secure competitive rates and availability.
Project stages
1
Needs & Vendor Analysis
Collected stakeholder requirements
Researched and compared vendors
Defining user roles
Setting workflow priorities
2
Selection & Setup
Chose platform with stakeholders
Configured policies, workflows, and integrations
Tested and refined setup
3
Training & Rollout
Delivered employee training
Launched platform across teams
Provided support and feedback channels
Refinements from user feedback
4
Evaluation & Enhancements
Monitored adoption and savings
Gathered feedback for improvements
Added new features as needed
Business Value & Key Features
Seamless Booking Experience
The website allows employees to easily search and book flights, hotels, and cars in one place. Clear layouts, traveler location maps, and upcoming trip overviews make corporate booking simple and convenient.
Integrated Travel Policies
Travel policies and preferred suppliers are built directly into the booking flow. Employees see approved rates, vendors, and options upfront—helping organizations reduce costs and ensure compliance without extra steps.
Smart Client Dashboard
The dashboard provides a complete view of travel expenses, pending requests, and vendor performance. Managers can approve trips instantly, configure policies, and monitor budget pacing with interactive visuals.
Real-Time Updates & Alerts
Every booking and transaction syncs in real time. Admins receive instant alerts for overspending, duplicate bookings, or policy breaches—enabling faster decisions and stronger cost control.
Traveler Experience & Insights
A mobile app lets employees manage trips on the go, while advanced analytics and reports give finance teams full visibility into spend, savings, and traveler behavior.
Real Feedback, Real Impact
Oliver Hartmann
Head of Finance & Operations
Travel spend controlled
Chasing receipts, reconciling expenses, and enforcing travel policies manually was costing us more than the trips themselves. Now bookings are policy-compliant by default, approvals happen in one click, and our travel spend is down 27%. Our team travels more confidently and finance finally has full visibility.
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